10/20/22: Security Question

Janson couldn’t remember the password to her retirements account. She reset it and was immediately confronted with a security question. 

“What was your favorite elementary school memory?”

She could not for the life of her remember any of her elementary school experiences. Her yearbooks had long ago been destroyed by flooding. And no matter how hard she tried, she couldn’t get the website to refresh to a different question.

She called the help line and was stuck in a phone tree for hours. And so she put it out of mind for several weeks. 

But one couldn’t hold off on not accessing a retirement account forever. So finally, she decided to visit the school itself. 

It had changed, in the decades since she had attended there. The outside facade was sleeker somehow. She wondered how many renovations it had gone through.

She explained her situation to the front desk, but they insisted that she would not be allowed to enter unless she had a child enrolled.

And so, with the stakes being her retirement account, she borrowed her grand-daughter for a day with the pretense of enrolling her in the school. 

“Just going to take a look around,” she said to herself. “Just going to see if this jogs loose any memories.”